What To Look For In A Boiler Repair Company


Heating systems are delicate and complex machines. Therefore, never conduct DIY boiler repairs when something goes wrong. You might end up doing more damage to the system. Not only that, but you can also void the warranty when you attempt to tinker with your boiler. Without the necessary training and knowledge, you might even put your home at risk. You might think that you are saving money when you conduct DIY repairs, but you might actually pay more in the long run. Let a professional boiler repair company handle all the boiler problems you have.

This article will discuss what you should look for when searching for the right boiler repair service company.

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Why Finding A Reputable Boiler Repair Company Is Essential

A company’s reputation should be the first thing you look into. Check the customer feedback and reviews of the company. These will give you an idea of what others have experienced so that you learn from them. Most HVAC companies have reviews on their website, but it is also prudent to search other online platforms to see both the business’s good and bad sides. You can also ask family and friends for boiler company recommendations.

National Vs. Local Boiler Repair Companies

image of a boiler repair

HVAC companies that have a national presence mean that they are doing things right. They also most likely have highly trained contractors. One of the cons a national company has is if there is an issue, you will have to go through the corporate red tape and protocol. This can be a hassle and frustrating to go through.

On the other hand, small local businesses offer a lot of benefits that corporations do not. Some of these advantages include fast response times because of proximity, personalized services, and local know-how. Local HVAC companies ensure that quality service is provided at all times. Excellent customer service is how local companies stay in business. Therefore, you must think about these factors when searching for a company to hire.

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HVAC Company History

When you already have a list of boiler repair companies, start by looking into their histories. Search how long they have been in business and who were the key people in their development. This information can tell you how well the owners manage the company and just how much their clients value their service. Established companies that have been in business for decades mean that they must be doing something right for customers to keep coming back.

Boiler Customer Service

image of a boiler contractor with homeowner

A boiler repair company should be able to give satisfactory answers to any queries and concerns you have. They should also ensure that all repairs are done correctly. If something goes wrong with the repair, they should come back to resolve it. Their website and other online pages should include all available contact options and service rates.

When you give them a call, the representative should sound confident, attentive, and eager to assist you. This will give you an idea of whether the company will go the extra mile for the initial consultation. Check the reviews of the company as well. See what other homeowners think about the company’s customer service.

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Boiler Manufacturer Partners

All companies form partnerships with manufacturers so that they can provide better service for their equipment. As a result, HVAC techs acquire specialized knowledge of these systems. Components are also made readily available to the company in case there is a need for replacements. If you have a specific boiler brand in mind, look for a company that has a partnership with them. This way, you can be sure that the HVAC contractor you hire knows everything on the brand, make and model you want.

In-Home Estimate Vs. Over-The-Phone Estimate

high hvac customer service

Most companies provide you with free quotes. However, a few will do so only via the phone. This can result in inaccuracies as it is always best to do in-home estimates. Going to your house to check the problem allows the technician to grasp the situation at hand. They can then provide you with a more accurate in-home estimate. Make sure that the tech gives you a written estimate for parts and labor so that you have proof when you do decide to hire them for the job.

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Heating systems are pieces of specialized equipment made from complex components. It is always recommended to let professionals handle any issue you might have with your system. Untrained individuals might end up doing more harm than good, and you’d only end up paying more. Make sure that the company has a license to operate. The technicians should also have individual licenses and certifications. Ensure that the business is fully insured so that you have financial protection when something goes wrong.

Boiler Repair Cost & Second Opinions

It is advisable to get a few estimates from different HVAC technicians before deciding which one to hire. A second opinion is always helpful, so get one even if you already really like a company. Depending on the heating system problem at hand, the repair cost can amount to hundreds to thousands of dollars. Therefore, it is a good idea to have several options to choose from. Different contractors can also give you different diagnoses and solutions. One tech might say that multiple components need to be replaced, while the other might tell you that only one part needs replacing.



A boiler is a complex piece of equipment that requires professional attention when something goes wrong. Ensure that the heating system company you hire has a good reputation with extensive experience. The boiler repair company must have superior customer service and manufacturer partnerships. Always prioritize your safety by checking the company’s insurance coverage plan, licenses, and safety record. Setting your standards high will ensure that you get the service you deserve.

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Call Tevis Energy For Your Home Heating Requirements

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Tevis Energy provides top-quality HVAC services in central Maryland and southern Pennsylvania. We have licensed technicians who can perform excellent HVAC services, including boiler repairs, AC maintenance, furnace installations, and more. All our friendly techs have extensive knowledge and years of experience to ensure accurate and prompt HVAC services every time all the time.

Our company offers affordable HVAC service rates in the area. We can also provide you with a recommendation of the best HVAC replacement system that is guaranteed to fit your home’s needs and budget. Your comfort, energy efficiency, and indoor air quality are our priorities. Book a service appointment with us today. Do not hesitate to call Tevis Energy for a free, in-home consultation.

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